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Reverse Camera Lens Crack

13 posts in this topic

Posted · Report post

Hi Guys,

Just received my new MY13 Roadster a month ago and already there are a few problems. A couple of weeks ago when I reversed out of my garage, I realised something foggy about the camera view. I had thought it was just a mark or dirt on the camera so I ignored it. Then after a few days later I got a little annoyed so I walked out and tried to clean the lens but found it to be a crack. There is absolutely no damage around the camera, only the glass lense itself is damaged. Everything works normal - only problem is the crack is covering some part of the rear view.

I mean how could this have happened? If somebody vandalised it, why would they only damage the lense? I just find it to be a little unusal spot to vandalise. Or could it have been cracked by a stone or some sort? This is quite hard to believe as what would br the probability of a small stone hitting the lense bullseye and only damage the lense?

Anyway, I took it to the dealer and he says it will cost $920 to replace the whole system. Absurd!!

Does anyone here with the stock oem reverse camera have had similar experience? I still think the camera that was installed on my car had some defects as such a force that cracked the lense should've had enough force to also damage the internal part of the camera itself but it didn't and hence the lense is defective.

Any comments, suggestions please?

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Posted · Report post

Wtf!? Why wouldnt this be a warranty thing? If theres no damage to it anywhere else and no signs of vandalism it should be covered. My friend car got badged (not nissan) and they did it under warranty. I really doubt a rock could get to where the camera is and if it did there would probably be an impact mark.

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Posted · Report post

Yeah i agree, this should be replaced under warranty. Its almost impossible for a stone to hit it and definitely not vandalism. I highly doubt the whole system would need replacing but i don't know how the whole system works.

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Posted · Report post

Under current Australian law it is the dealers responsibility to prove that it is not a warranty item, not yours to prove that it is.<br />Go back to them and ask why it is not covered under warranty and then ask how are they going to prove it.

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Posted · Report post

Try another dealer?

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Posted · Report post

Thanks for your replies guys.

The service manager looked at the camera lense and pointed out that there definitely is a sign of vandalism on the lense itself and hence is not covered under warranty. But I wouldn't think anyone would actually apply enough force to crack it without damaging around the camera area. I really want this to be somehow covered under warranty. Any recommendation on nissan dealer in Syd who would look into this seriously?

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Posted · Report post

show us some pics mate :)

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Posted · Report post

Here you go.

post-6915-0-58534700-1375311383_thumb.jp

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Posted · Report post

vandalism my arse!!!  That dealer is just trying to get out of it... tell him he's a wanker and to put it in under warranty....

 

if it were vandalism, the whole bloody thing would be gone don't u think??

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Posted · Report post

Thats why i have started this discussion. I want to see how many people see this as vandalism or something else. If it wasnt vandalised, what could have possibly caused this crack??

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Posted · Report post

I would go to a different dealer and try a new approach. He will not see it any other way now anyway.

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Posted · Report post

It's a plastic lens afaik... i highly doubt it's glass especially given its proximity and the environment it is likely to be exposed to (eg. hand washing).

As a last resort, you could find one off a wreck. or pop out the broken lens and replace it with one off a cheap ebay camera?

 

A camera that provides better vision in dim light is on my list to look into. at some point i'll be disassembling the camera module.

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Posted · Report post

You could try fixing it by injecting some resin like Novis windscreen repair

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